CX conference: Product Innovation and Intrapreneurship

Product Innovation: Creating experiences from the Inside Out:

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As a presenter at Total Customer Experience Summit on 2016 in San Francisco, I did a deep dive into product innovation and intrepreneurship through designing from the inside out of an organization. Co-creation and collaboration are an integratal component of this light weight, repeatable design thinking framework. This approach brings business, technology and design together to rapidly prototype and create validated concepts that deliver customer value and drive business objectives.
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